FAQ

I purchased and downloaded Weather Rabbit, but when I try to launch it, the app crashes.
With a small combination of devices and OS versions, it appears to work better if the device is rebooted between download and first launch. Please try this a...
Sat, 10 May, 2014 at 2:15 AM
How do I send an iOS crash log?
Please refer to the instructions here:  http://support.rabbx.com/support/solutions/articles/87578-how-to-send-ios-crash-logs-
Sun, 19 May, 2013 at 11:18 AM
Why is my rabbit missing?
Do you have your app set to another location? You can use the app to see weather information for another location, but your rabbit does not go there.
Thu, 17 Apr, 2014 at 2:51 PM
Why is the rabbit dressed in all black? That isn't the clothing I picked.
When there is a networking problem, all the information needed to dress the rabbit cannot reach your app.
Sat, 29 Mar, 2014 at 2:22 PM
Why are the clouds "question marks"?
Until the weather data can be accessed online, the app is uncertain about what the weather. Normally this is only visible at start up, but in cases of netwo...
Sat, 29 Mar, 2014 at 2:22 PM
Why is the screen frozen, but I can still hear sound?
This is a known bug: On Apple iOS devices the animation will freeze after the device goes to sleep while Weather Rabbit is on the screen - if Weather Rabbi...
Wed, 13 Nov, 2013 at 2:33 AM
How do I turn off the ads?
There is a bug in the functionality to turn on and off the ads on the main screen. This is expected to be fixed in the December update. Thank you for consi...
Fri, 6 Mar, 2015 at 7:09 PM